Privacy Policy
This Privacy Policy explains how Connor T. MacIvor, doing business as Santa Clarita Artificial Intelligence ("we," "us," or "our"), collects, uses, and protects your information when you visit santaclaritaai.com or interact with our services, including our SMS messaging program.
Information we collect
- Contact information you provide voluntarily, such as your name, phone number, and email address, when you submit a form, request our guide, or message us.
- Message content when you text a keyword to us or reply to our messages.
- Usage data such as pages visited and general analytics, collected through standard web technologies.
How we use your information
- To deliver the information or resource you requested (for example, our AI home-buying guide).
- To respond to your inquiries and provide customer support.
- To send you relevant updates you have opted in to receive.
- To improve our website and services.
SMS / text message data handling
When you opt in to our SMS service by texting a keyword (for example, ROBOT) to our SMS number, (661) 310-2762, we collect and store your phone number, the keyword you texted, the date and time of your message, and any subsequent reply content, for the purpose of providing the requested information and any ongoing updates you opted into.
We do not sell or share your phone number or SMS opt-in data with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with any third parties.
SMS data is stored in our customer relationship management system (HonorElevate) under standard data security practices. You may opt out at any time by replying STOP, after which we retain only the opt-out record for compliance purposes and will not send you further messages. Reply HELP for help. Message and data rates may apply, and message frequency varies.
Data sharing
We do not sell your personal information. We may share data with service providers who help us operate (such as our CRM and messaging platform), strictly to provide our services and under confidentiality obligations. As stated above, mobile opt-in and SMS consent information is never shared with third parties for marketing.
Data retention & security
We retain your information only as long as needed to provide our services or as required by law, and we apply reasonable safeguards to protect it. No method of transmission or storage is 100% secure.
Your choices
- SMS: Reply STOP to opt out at any time; reply HELP for assistance.
- Email: Use the unsubscribe link in any marketing email.
- Access/deletion: Contact us to request access to or deletion of your information.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact us
Questions about this policy? Call or text (661) 476-2217 or see our Terms of Service.